Sales Manager

IN, Indianapolis
Depends on Experience  Monthly
Full Time
First Shift

ProLift Toyota Material Handling is searching for a Sales Manager who will recruit and develop an effective sales force and direct the sales effort for the Indianapolis Customer Service Center (CSC) through quality leadership and carry out ProLift’s sales vision and strategies.  Successful Sales Manager will ensure the Customer Service Center (CSC) is meeting stated sales, gross profit and market objectives and partner with Operations as an “Indispensable Partner”  to maximize customer satisfaction (internally & externally).  The Sales Manager will be responsible in the areas of general leadership, customer satisfaction, sales and asset/expense control.

Job Responsibilities (but not limited to):

  • Ensure maximum sales force performance by encouraging self-improvement through training, schooling, coaching and setting a personal example
  • Establish expectations with sales force, provide them support and hold them accountable
  • Ensure sales force is able to access, design and recommend the most effective and appropriate material handling solution to meet customers’ needs
  • Promote ProLift’s philosophies, vision, strategies, and value of “doing the right thing”
  • Actively participate on the Sales Team
  • Cooperate with and assist all other sales and operations managers
  • Build teamwork to promote dealership image to employees, customers, and vendors
  • Ensure customer satisfaction is always #1 priority with all staff
  • Partner with Customer Service Center Operations Managers in providing total customer satisfaction
  • Recruit, coach, retain and motivate a highly effective sales group
  • Conduct equipment and aftermarket sales meetings & training sessions
  • Assist Customer Service Sales Representatives in satisfying customers, getting new business and calling on major accounts routinely, including parts, service and rental accounts
  • Set goals, track performance, and approve commission on New Equipment and Customer Service Sales Representatives
  • Keep Sales Representatives up to date on changes in market, venders, competition, etc.
  • “’Toyota Lean Management” TLM philosophy
  • Protects organizations values by keeping information confidential and ability to handle sensitive information

Education/Job Requirements:

  • High School Required, Bachelor’s Degree preferred or Work Experience Equivalent
  • 3-5 years’ experience in Sales Management required, 5-8 years Material Handling industry Training preferred
  • Excellent Leadership & Motivational skills required
  • Proficient Accounting, Microsoft office and CRM(Customer Relation Management) software required
  • Ability to work effectively with constant interruption a must and ability to adjust and initiate change throughout the organization
  • Be inquisitive and curious about new technologies to improve efficiency, accuracy & customer experience
  • Must be well organized with the ability to manage multiple tasks in a timely fashion
  • Excellent verbal and written communication skills
  • Excellent analytical skills in problem analysis and systems development
  •  25% Travel Required
  • The ability to work in a constant state of alertness and safe manner

Working Conditions and Abilities Required:

  • Lift objects up to 20 lbs. – occasionally
  • Lift light objects frequently
  • Push/pull objects up to 20 lbs. – occasionally
  • Walk up and down the stairs frequently
  • Push/pull light objects frequently
  • Perform simple motor skills such as standing, walking, etc. constantly
  • Perform gross body coordination such as walking, bending, stooping
  • Understand and relate to the concepts behind specific ideas
  • Remember multiple tasks/assignments during the course of the day
  • Hear normal sounds with some background noise constantly
  • The ability to work in a constant state of alertness and safe manner

Available Benefits:    Medical, Dental Vision, Life Insurance, Short Term Disability, Paid Vacation, Paid Personal Days, Paid Holidays, 401K Matching, Profit Sharing, Paid Bereavement/Jury Duty Leave and Service Awards.